Terms & Conditions of Sale


Our aim is to be as professional, efficient and courteous as possible with both our customers, and suppliers. In these terms and conditions “we”, “our” and “us” means The Perfect Weekend Company “you” means the person making the reservation, and “group” includes all people travelling with you. Where you correspond via email or over the telephone on behalf of all group members, it is assumed that you are the lead contact for your group and that all correspondence or conversations will take place between you and us. You will be deemed to have the authority to enter into a contract with us on behalf of your group. These conditions shall form the basis of the agreement for your trip away and shall apply to the exclusion of any other terms and conditions whether put forward by you, your group or a third party or whether implied by law (insofar as the exclusion of the same is lawful). The provisions of these conditions are severable and distinct from one another and, if at any time any of the provisions is or becomes invalid, illegal or unenforceable, the validity, legality or enforceability of the other provisions shall not in any way be affected or impaired. The headings in these conditions are for convenience only and do not affect the interpretation of the agreement and to check availability before booking.

 

Booking with The Perfect Weekend Company

A booking can be made over the phone or by email. In all cases it is assumed that the person initiating the booking is responsible for making all members of the party aware of these conditions. You accept that the Lead Contact has the authority to deal with us on your behalf. If for any reason there is a change in the Lead Contact, you should notify us in writing immediately. The Lead Contact is liable for payment of the amounts due and therefore is responsible for collecting all monies and making payments to us by the due date. The Lead Contact must be authorised to make the booking on the basis of these Booking Conditions by all persons on the booking. Unless informed at the time of booking The Perfect Weekend Company cannot be liable for any conflicts of timing with any activities you have booked independently of us.

 

Insurance & Participation

The Perfect Weekend Company recommend you take out travel insurance that holds the correct cover for you and your group’s participation in the itinerary. You should ensure that any insurance policy covers personal accident, medical and emergency evacuation, loss of monies and participation in your chosen activity or dangerous sport. If you decide not to take out travel insurance suitable for your arrangements independently, you hereby agree to indemnify us against any claim of loss or injury, and you and your group members participate entirely at your own risk. Certain activity providers may insist you sign an insurance indemnity and waiver form; therefore you participate at your own risk, and we shall not be liable for your participation. Participation in activities that are not booked as part of the itinerary or has been booked independently of the reservation will not be the responsibility of The Perfect Weekend Company and we shall not be liable.

 

Making Payments to The Perfect Weekend Company

Dependent on which package is chosen full payment may be required at the time of booking otherwise a deposit per person will be required and full payment is to be paid at least 30 days prior to the weekend.

 

Cancellations

All cancellations must be notified to us in writing immediately. If you cancel the whole booking in less than 90 days of your package start date, payment will not be refunded. However, provided you notify us of your cancellation in plenty of time, your deposit may be transferred to another mutually agreed date within 12 calendar months of the original booking date. We will always do whatever we can to accommodate your change in requirements but this will be dependent on what the package entails and which parties the package has been booked with.

 

Your Package

Only on receipt of full payment will your detailed package be forwarded to you by email. This package will give full details of your hotel/property, daytime activities, evening venues along with a schedule of times for entry and attendance, where applicable. We would ask that you check this carefully. If there are any discrepancies, you must contact us immediately. We also ask that you follow the times as closely as possible. The Perfect Weekend Company cannot be held responsible for your group not receiving their full itinerary if you run late. This is especially important with any daytime activities, shows or restaurant reservations. If you arrive late for an activity you may not be able to participate or the experience may be shortened at the discretion of the supplier. The Perfect Weekend Company notify the venues in advance of your arrival at roughly the time specified. The Perfect Weekend Company will accept no responsibility if you are not admitted on the night for whatever reason as group entry is solely at the discretion of the venues. Where “VIP Entry” into a venue is stated, this means you and your group should not have to pay an entry fee to the venue. The Perfect Weekend Company will pay in advance for your entry where required by the venue. In some cases but not all, queue jump is included. Where a meal is included within a package, The Perfect Weekend Company are not responsible for paying the service charge and this should be paid for on the evening to the restaurant by the group. In most cases your meal is included however your quote should be referred to for clarification of this. You should refer to your quotation with reference to how many courses are included and if drinks come as part of the package. The Perfect Weekend Company cannot guarantee event timings when you pay your deposit, therefore we do advise you not to book things such as transport, or other activities until we have confirmed your full package details and timings in writing. Parking expenses and travel costs are not included within your package unless quoted for and booked separately.

 

Alterations Made by You

All alterations should be made directly with The Perfect Weekend Company. We will always try to accommodate any reasonable requests for changes to your planned break. It is very difficult to make changes to planned activities within 35 days of your intended break. We would therefore ask you to bear this in mind when planning your weekend and various activities. Should you wish to alter your booking by adding more people to the group after the final balance has been paid a £30 per person handling fee may apply if it is indeed possible to add extra people at all.

 

Alterations Made by Us

Those using the facilities of our suppliers automatically agree to be bound by their reasonable conditions. For example, regarding safety and cancellations. Activities may be cancelled for various reasons for example weather conditions, (if this is applicable to the activity chosen) which could affect customers safety. We reserve the right to make alterations to activities, accommodation (including allocation of room type) or any other arrangements, at any time where necessary due to any circumstances beyond our control. We will inform you of any such changes as soon as it is reasonably possible. Should it be necessary to make arrangements for an alternative activity at a lower cost value, you will be entitled to payment of the net difference between the original cost of the activity and the cost of the alternative arranged. In the event of part of your booking being cancelled, for example the last minute cancellation of a show or scheduled activity, we shall inform you as soon as possible. In such circumstances The Perfect Weekend Company will offer suitable alternatives including a refund for this part of your package. It will not be possible to offer a full refund of your package for this type of alteration. In any event, we shall not be liable for any delays or any failure to perform any of our obligations under these conditions, or any third party obligations, caused by any factor beyond our reasonable control (`force majeure’), including but not limited to acts of terrorism, industrial disputes, natural disasters, poor weather conditions and the declaration of war. If due to circumstances beyond our control it becomes necessary to substitute an alternative standard of accommodation or make any other alterations to the event that differ from the quoted package we shall inform you of the changes as soon as possible. If the changes are substantial and you are unwilling to accept them you may cancel the entire event by notifying us of your intentions in writing. Management will then review the case and if it is deemed that the changes were substantial enough to warrant the cancellation, a part or full refund may be issued. Any venues quoted prior to receipt of your final package may be subject to change, and where these changes do not constitute major change as described above, The Perfect Weekend Company accept no liability. These small changes can include but are not limited to, a different (but similar standard) hotel, nightclub, activity centre or restaurant. If, due to circumstances beyond our control it becomes necessary to revise the price of you trip after you have paid your deposit but before the final balance is due we reserve the right to do so with reasonable notice.

 

Accommodation

The standard of accommodation booked for your weekend will be based on your original written quotation. We do not make a distinction between types of breakfast, only that breakfast is provided. We will endeavour to book the rooms of your choice if you have a preference, however, we cannot guarantee which room types will be available upon booking the hotel and at no time will the types of room allocated form part of the contract between you and us. Your hotel will be located with convenient access to the location you have chosen. From time to time hotels may close certain services due to reasons out of our control such as but not limited to staffing, refurbishment or malfunction. The Perfect Weekend Company will not be responsible if an advertised service within your hotel is not available on your weekend. However, if the service in question was added to your original quotation at a price then we will of course reimburse you for this part of your weekend.

 

Your Conduct

We ask you to respect all venues your group visit. If you or a member of your party commit any illegal act during your break, or if in the opinion of the suppliers involved, it appears that your behaviour is detrimental to the safety and welfare of fellow members of your group or other guests, or considered antisocial as a whole, you may be asked to leave without any right to a refund. We have built a good business relationship with all our suppliers and neither they or The Perfect Weekend Company will tolerate any criminal damage or antisocial behaviour. Breach of this could lead to prosecution. In most cases a hotel or property will require a refundable damage deposit prior to your arrival. The Perfect Weekend Company will make you aware of this in your itinerary and this will be refunded back to you once your weekend has taken place providing no damage has been caused to the property/accommodation.

 

Liability

Some activities contain an element of risk, these include but not exclusively shooting sports of all kinds, motor sports, water sports and air sports. The Perfect Weekend Company shall accept no responsibility whatsoever for any injuries or loss incurred by the client or its guests, associates or agents during the event. By booking through The Perfect Weekend Company you understand that on your behalf The Perfect Weekend Company will book activities that may contain an element of risk.